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HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service

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HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service

 

HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
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HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
IG Group Launches Waitlist for UK Options Trading under tastytrade Brand
HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service

IG Group has opened a waiting list for options trading in the UK, marking a significant expansion under its tastytrade brand. Options trading has gained substantial traction globally, and the ability to leverage positions appeals to many investors. According to IG, the expansion aligns with its strategy to broaden offerings, with the Tastytrade brand leading the new venture, including an upcoming London event with Cboe and CME. Last month, tastytrade partnered with Unusual Whales to enable direct platform trading and better insights for users. 
 

HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
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HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service

HSBC UK Bank plc, HSBC Bank plc, and Marks and Spencer Financial Services plc were fined £6,280,100 by the Financial Conduct Authority (FCA) for mishandling customers in financial difficulty between June 2017 and October 2018. They failed to properly assess customers' circumstances, leading to disproportionate actions against those struggling with payments. The FCA found deficiencies in HSBC's policies, procedures, and staff training. HSBC notified the FCA in 2018, invested £94 million to address the issues, and provided £185 million in redress payments to over 1.5 million affected customers.


HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
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HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
IC Markets Integrates TipRanks to Enhance Research Capabilities
HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service

IC Markets, one of the world's largest Forex CFD providers, has partnered with TipRanks, a premier provider of investment research tools, to enhance investment and trading research capabilities for its clients. IC Insights powered by TipRanks, taps into cutting-edge tools like News Sentiment, Investor Sentiment, Analysts Ratings, and Hedge Funds Activity to help them make data-driven decisions. Through this strategic partnership, IC Markets reaffirms its dedication to equipping clients with the necessary tools to navigate financial markets with confidence.  
  

HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
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HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
Interactive Brokers to offer Cboe Europe derivatives trading
HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service

Interactive Brokers has joined Cboe Europe Derivatives (CEDX) as a trading and clearing participant, providing its clients with access to CEDX's suite of pan-European equity derivatives. The partnership aims to improve the ability of retail investors to access and benefit from European derivatives markets. CEDX, Cboe's pan-European equity derivatives marketplace, was launched in 2021 to streamline the trading and clearing process, making it easier for institutional and retail investors to enter the market. This marks another expansion of Interactive Brokers' derivatives offerings in Europe, including the introduction of Daily Options on the CAC 40 Index.   

 

HSBC Penalized £6.28 Million by FCA for Inadequate Customer Service
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